In the more than 40 years since its founding as a clothing company, Patagonia has become a symbol of well-heeled outdoor adventure. But the apparel and sporting company, which sells everything from fleece jackets to smoked salmon, thinks of itself as more than just a retail company. Patagonia is an accredited and founding member of the Fair Labor Association; its website is as much an educational tool about environmental and social responsibility—filled with information on issues such as preservation of land in Chile, labeling GMO products, and responsible sourcing—as it is an online store. In a note launching the company’s food division, Patagonia Provisions, company founder Yvon Chouinard restated the brand’s central ethos: “We aim to make the best product, cause no unnecessary harm, and perhaps most important, inspire solutions to the environmental crisis.”
Inspectors came and went from a Walmart-certified factory in Guangdong Province in China, approving its production of more than $2 million in specialty items that would land on Walmart’s shelves in time for Christmas. But unknown to the inspectors, none of the playful items, including reindeer suits and Mrs. Claus dresses for dogs, that were supplied to Walmart had been manufactured at the factory. Instead, Chinese workers sewed the goods — which had been ordered by the Quaker Pet Group, a company based in New Jersey — at a rogue factory that had not gone through the certification process set by Walmart for labor, worker safety or quality, according to documents and interviews with officials involved.