The Lead Auditor as Change Agent

Verité’s experience has shown that simply identifying social, health and safety, and environmental problems leaves factories several steps from arriving at sound, cost-effective and lasting solutions to compliance problems.

Our Analysis and Problem Solving workshop introduces the knowledge and skills that Lead Auditors need to help factory managers analyze performance gaps and their root causes and to identify solutions that are not only the right thing to do, but the best possible option given a factory’s unique business and social considerations.
 

Learning Objectives

This highly interactive four-day workshop is designed to build the competencies of senior auditors and field managers for:

1. Understanding and evaluating management systems:

What is a "healthy" management system, factors affecting effectiveness, indicators of systems malfunction 

• problem analysis
• situation analysis
• prioritizing problems
• defining the problem
• understanding the causes
• different root cause analysis tools and how to use them

2. Problem Analysis

• situation analysis
• prioritizing problems
• defining the problem
• understanding the causes
• different root cause analysis tools and how to use them

3.   Problem solving and decision making

• options identification
• solutions identification
• assessment of outcomes for potential risks, impacts and benefits
• identifying which among several solutions will work best

4.   Performance improvement planning

• Facilitating the development of a prioritized action plan

5.   Implementing solutions and systems improvement

• Embedding solutions into factory management systems

6.   Group facilitation skills

• Managing group dynamics

Contact the Training Department